Page 1
Framingham, MA 01701-9168 SIZE
A FSCM
32108 CLASS
FM DWG NO.
310583-TT SHEET
2 of 2
REV.
01
SoundDock ® 10 Digital Music System
Refer to the SoundDock® Digital Music System Series II service manual, reference number 309505-SM
for schematics, PCB layouts and parts lists located on service web site.
Preventative Repair Measures
Note: Perform the following on all units returned for repair.
Product Check Action
SoundDock 10 Dock frame after reassembling
unit. When replacing the Dock Frame assembly of the
SoundDock® 10, the distance between the dock and
the lens may fall out of specification.
Refer to service manual 309505-SM page 21 for
more detail.
SoundDock 10 Software revision Update the SoundDock 10 system with the latest
software found on the Technical Services Website.
SoundDock 10 Inspect the system by looking
under the bottom plate (system
does not need to be
disassembled) to confirm the
black plastic insulator is in place.
If black plastic insulator is missing, install new
insulator and shield.
Refer to Service Bulletin 309505-SB4
Troubleshooting Tips
Product Symptom Check Action
SoundDock 10 No power Q500 and Q501 Refer to service bulletin 309505-SB3. Check
L209 and C521 for cold solder, and F400.
SoundDock 10 No/Intermittent
audio and
battery charging. Dock assembly Replace dock assembly if defective.
SoundDock 10 No / intermittent
audio from L or
R speaker Wire harness The speaker wire harness may be pinched,
replace if defective.
SoundDock 10 No audio Ribbon cable The ribbon cable that connects the dock pcb
to the dsp pcb may be defective.
